FAQ?

eCommerce image editing services – including clipping, retouch, masking. We are here to save your time and hard-earned money.

What is e-commerce?

e-commerce, you need any important product right now, but no time for you, you to go any shop.
this time you can online visit and any website online store you order this product. this website online store is the e-commerce business.

What is Image Editing?

Image Editing, you take the picture, this picture is not used in direct in any e-commerce website. A lot of things matter here. image size,
Image color, and Background. Perfect look in an image then work editing is important. you can use any online store you need perfect editing in an image.

What if I am not satisfied with your images?

We rarely have customers who are unhappy with our finished images.
Don`t worry, send us the Order number in the mail, and our company will have it checked right away and correct any errors you might have ASAP.
you do not need to pay anything extra.

How long will it take to complete my order?

Sure! I will receive your order and download it complete for me then can see the complexity of the job. he time it takes will largely depend on how much your project.
but it depends on what option you have selected! we have several express options 24, 16, 10, 6, 4, hours. but you have to pay more if you ordered those options.
Our standard delivery time 48 hours.
Most orders are finished within 24 hours while smaller jobs (100 to 250 images) can be delivered within 6 to 16 hours.
need some extra cost.

I can set up a payment weekly or monthly?

Yes, Also, we have an option for monthly. We create an invoice with all important information such as the price,
type of service request, and quantity. You can check the invoice to make sure everything is in order, then make the payment.

Do you afford such low and competitive pricing?

Our company is based on a low labor cost region, where our in-house group of expert QA staff works every day to do their skills to perfection.

Who have you worked with in the past?

We have worked with a great number of the world’s best Company In the world.
fashion, eyewear, footwear, activewear, furniture, and Photo studio and photographers.

I get a free trial?

Obviously, why not. We can give you free trial images to start with as a new customer.
we want you to experience our amazing service firsthand! It shouldn’t complex images to judge our quality.

What image format do you use?

I have used in all format in my work facilities. We are flexible and can work with your given requirements.
otherwise, you need it to be any format I will give you. like JPG, TIFF, PSD&PNG specific format in mind.

Do you give a discount?

Sure! We have discounts for medium&high order customers.
it can be up to 25% off. the rates for clients who come to us and wish to process more than 5000 images monthly.

Are all images safe and secure in Your team?

Yes, this 100% secure in my team. Because We also have protective firewalls on all our equipment and use the latest antivirus software on each computer.
Also, we save your images for 3months. after then we delete every image.

What are your payment options?

XlGraphics PayPal, Any Credit/Debit Cards LIke Visa, MasterCard, American Express.
You also have the option to transfer the payment to our bank account.

You can set up a monthly payment system for recurring works for Enterprise Clients.